Corporate Email: Complete Setup Guide
info@company.com instead of gmail.com = professionalism and trust. We explain: choosing server, DNS setup, device connection, and security.
What Is Corporate Email?
Corporate email uses your company's domain instead of a free provider. Instead of info@gmail.com, it becomes info@yourcompany.com.sa. This simple change fundamentally alters how government entities and clients perceive and handle your messages.
Why Do You Need Corporate Email?
- Credibility: Free email gives an unprofessional impression. Government entities may refuse to communicate via Gmail or Hotmail addresses
- Control: When an employee leaves, messages and the account remain company property
- Security: Unified security policies, two-factor authentication, enterprise-grade encryption
- Compliance: NCA and Digital Government Authority requirements mandate corporate email for official communications
Prerequisites
Before setting up corporate email, you need the following:
- A registered domain - such as yourcompany.com.sa
- A hosting server - that supports email management
- DNS access - to configure MX, SPF, and DKIM records
- An SSL certificate - to secure connections to the mail server
Setup Steps via cPanel
Step 1: Create Email Accounts
From the cPanel dashboard, navigate to the Email Accounts section. Create an account for each employee with a clear name reflecting their role or name. Use strong passwords of at least 12 characters.
Common email address patterns:
- First name: ahmed@company.com.sa
- First.last: ahmed.ali@company.com.sa
- Department: sales@company.com.sa or support@company.com.sa
- General: info@company.com.sa
Step 2: Configure DNS Records
DNS records direct email to your server. You need three essential records:
| Record Type | Value | Function |
|---|---|---|
| MX | mail.yourdomain.com | Routes incoming mail to your server |
| SPF | v=spf1 +a +mx -all | Specifies authorized sending servers |
| DKIM | Encryption key | Proves the message was not altered |
Step 3: Enable DKIM and SPF
From cPanel, navigate to Email Deliverability. Click Manage next to your domain. cPanel will display the required records and allow automatic installation if DNS is managed from the same server.
Step 4: Configure DMARC
A DMARC record tells receiving servers what to do with messages that fail SPF and DKIM checks. Add the following TXT record:
v=DMARC1; p=quarantine; rua=mailto:dmarc@yourdomain.com
Step 5: Configure Email Clients
After creating accounts, each employee needs to configure their email client. The basic settings:
| Protocol | Server | Port | Encryption |
|---|---|---|---|
| IMAP (receiving) | mail.yourdomain.com | 993 | SSL/TLS |
| SMTP (sending) | mail.yourdomain.com | 465 | SSL/TLS |
Common Mistakes to Avoid
- Not configuring SPF and DKIM: Your messages will land in spam folders
- Weak passwords: Email accounts are a primary hacking target
- Not enabling SSL: Data transmitted without encryption
- Neglecting backups: Losing email means losing communication history
Corporate Email with CLOUD
At CLOUD (cloud.net.sa), corporate email is included with all cloud hosting plans. The Starter plan includes 10 accounts, Business includes 25 accounts, and Professional includes 50 accounts. All accounts come with SPF and DKIM pre-configured, plus daily, weekly, and monthly backups.
With servers located in Riyadh, your email reaches Saudi government entities quickly and without spam classification issues.
Get Started
Want to try it yourself? Choose the right hosting plan or build your custom server with the specs you need.
